Effective Date: 01/12/2024

Tanzania Tour Guides (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other information you provide when booking a tour or engaging with us.
  • Payment Information: Credit/debit card details or other payment information used for booking services (processed securely via third-party payment gateways).
  • Usage Information: Information on how you interact with our website, such as your IP address, browser type, pages visited, and session information.
  • Location Data: When you use our services, we may collect geolocation data to help us provide tailored recommendations and improve your experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and confirm your bookings.
  • To communicate with you regarding your bookings, upcoming tours, and customer support.
  • To improve our services by analyzing usage patterns.
  • To personalize your experience on our website and offer content tailored to your interests.
  • To send you promotional materials, newsletters, and other communications, with your consent.
  • To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your information in the following ways:

  • Third-party Service Providers: We may share your data with trusted partners who assist with payment processing, booking confirmations, and customer service.
  • Legal Compliance: We may disclose your information if required by law, in response to a legal request or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct your personal information.
  • Opt-out of Communications: You may opt-out of receiving marketing emails by following the unsubscribe instructions in the communication.
  • Deletion of Data: You can request that we delete your personal data, subject to certain conditions and legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze traffic patterns to improve our services. You can control cookie settings through your browser preferences.

7. International Data Transfers

By using our services, you acknowledge and consent to the transfer of your information to countries outside of Tanzania, which may have different data protection laws.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tanzania Tour Guides
37,Karatu
[email protected]
+255 766 172 525